Is there a minimum quantity of lip balm that must be ordered?

All standard lip balm flavors have a minimum order quantity of 250 lip balms per flavor. Custom lip balm flavors have a minimum order quantity of 2500 lip balms per flavor.

Can I order more than one flavor?

Yes, you can mix and match flavors and take advantage of price quantity discounts as long as you meet the minimum quantity of 250 lip balms per flavor.

Why am I being charged a setup fee?

All orders under 500 lip balms have an art setup fee of $50. Orders of 500+ have FREE art setup.

What is the shelf life of your lip balms?

All of our lip balms have a shelf life of 24 months or an average of 2 years.

Can I get help designing my label?

Yes!, after you have placed your order online and uploaded your logo, our art department will create a FREE mockup and return it to you for approval before sending it to production.

Artwork requirements:

We prefer to receive art in Adobe Illustrator (eps/vector files in CMYK or PMS with all fonts outlined. Adobe PDF files are also acceptable.

How to send artwork:

It is easy and convenient! When you go through our online ordering process you will be prompted to upload your logo and add any notes necessary on our checkout page.  If you need to send more files or have questions you can email us at art@lipshinin.com.

Proofs:

Online proofs are provided to you free of charge and must be approved before we begin production. Once your label proof is ready you will receive an email notification with a link where you can approve, comment, or request changes.

Production time:

Production time is 10 business days from the date of final artwork approval.

Shipping:

All orders are sent FedEx ground within the continental U.S.A.  If you would like to expedite your shipment please contact us at 1-877-777-3027.

Samples:

Product samples can be provided free of charge for qualified accounts.